Account Questions

We will respond to your questions within 1-3 business days. If you have a question that requires immediate attention, please call your local Community Library.

Type of help

How to get help

In person icon

 In person

Drop by the checkout desk at your Community Library during open hours.

Phone icon Phone

Call Circulation Services at 1-800-286-1991, Monday-Friday 8:30AM - 5:00PM, excluding holidays.

Instant Message icon  Chat

Chat about your library account.

Text icon  Text Text message us at 66746 and start your question with the word, knowLearn more.
Email icon  Email Submit a question and a Circulation Service member will answer by email.

Telecirc iconTeleCirc

Check your account by phone: 1-800-471-0991. This automated phone service requires your 14-digit library card number and your PINLearn more.