We will respond to your questions within 1-3 business days. If you have a question that requires immediate attention, please call your local Community Library.
Type of help
How to get help
Call Circulation Services at 1-800-286-1991, Monday-Friday 8:30AM - 5:00PM, excluding holidays.
Chat about your library account.
Check your account by phone: 1-800-471-0991. This automated phone service requires your 14-digit library card number and your PIN. Learn more.
Type of Help
Drop by the information desk at your community library during open hours.
Speak to a reference professional at your community library during open hours.
Chat with a librarian online.
Text message us at 66746 and start your question with the word, know. Learn more.
Use the online form to send your question. Our usual response time is less than 24 hours M-F, although some questions may take longer.
Receive immediate assistance from librarians around the country 24 hours a day, seven days a week, when we're unavailable.