OneClickdigital eAudiobooks Help

Get Help with downloading eAudiobook titles from OneClickdigital to your particular device

For questions, please fill out our Support webform, or contact OneClickdigital directly at support@OneClickdigital.com.

Android users:

Visit the Google Play Store to download the OneClickdigital app. Any smart phone or tablet running the Droid Operating System will have access to the app. After you've downloaded the free app, please login using the credentials you created at the OneClickdigital website, and access your checkouts, browse and checkout titles, and download directly to your device using the app.  All titles are available for download with the app.

iPad, iPhone, iPod touch users:

Visit the iTunes store to download the OneClickdigital app. After you've downloaded the free app, please login using the credentials you created at the OneClickdigital website, and access your checkouts, browse and checkout titles, and download directly to your device using the app.  All titles are available for download with the app.

Mac Users:

Visit the Mac App store to download the OneClickdigital Media Player (for OS 10.6 or greater) or view the MAC Instructions for manual transfers.

Windows Users:

View the Windows Instructions for downloading eAudiobooks using the OneClickdigital Media Player.

Manual Options for Windows PC

Tutorial Videos

Additional Information

Why are there two Chapter 1 listed?
The program initially downloads the first five minutes of audio and then completes the downloading of the rest of the chapters while you listen. If the first chapter is more than five minutes, it is split. On transfer to a device, the chapter's audio is again merged and will only be one track.

Will my titles be added to my iTunes or Windows Media Player library?
While the OneClickdigital Media Manager uses iTunes or the Windows Media Player to transfer content onto your portable device, the files are not saved in iTunes or Windows Media Player. They can be played back using the Media Manager. If you choose to manage your audiobook files manually the files can be managed in iTunes or Windows Media Player.

Can I cancel a hold?
Yes, you can cancel a hold from the "My Collections – Holds" tab. Simply click on the link that says "Remove" next to the title information.

Can I renew the titles I have checked out?
Users can renew titles prior to their expiration date up to two times. In addition, you have the option to change your settings to be notified 48 hours in advance of the title expiring. If the title is a single access title and there is a hold on it for another patron, you would not be able to renew a title. To renew a title, go to the Title Details page under the Checked Out tab and click the Extend button. You can also extend your check out period for a title by clicking the Extend button for that title in the OneClickdigital Media Manager.

Can I download a title more than once?
If you have already downloaded a title, it is available for listening or transfer for the period of checkout. Audiobooks may be downloaded to the same computer multiple times. If the audiobook is protected with DRM, the audiobook may be transferred to a maximum of two devices. If the audiobook is downloaded more than DRM permits, the audiobook will be deleted from the patron’s library. If you wish to checkout a title again after it has been returned, you can checkout and download it again if it is available.

Can I return a title early?
Yes, if you have finished listening to an audio book and would like to return it before the expiration date you may do so from the OneClickdigital Media Manager. Simply click on the button that says "Return Now" under the information for the title in question under the Checked Out tab.

Can I delete content from my OneClickdigital Media Manager?
No, you cannot delete content from your OneClickdigital Media Manager. However, you can return audiobooks early, which would remove the title from your Media Manager.

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