Contact Us
Account Questions
We will respond to your questions within 1-3 business days. If you have a question that requires immediate attention, please call your local Community Library.
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Type of help |
How to get help |
In person |
Drop by the checkout desk at your Community Library during open hours. |
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Call Circulation Services at 1-800-286-1991, Monday-Friday 8:30AM - 5:00PM, excluding holidays. |
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 Text |
Text message us at 66746 and start your question with the word, know. Learn more. |
 Email |
Submit a question and a Circulation Service member will answer by email. |
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Check your account by phone: 1-800-471-0991. This automated phone service requires your 14-digit library card number and your PIN. Learn more. |
Phone
Chat
TeleCirc
Administration
Address: 14600 Winchester Blvd, Los Gatos, CA 95032
County Librarian
Nancy Howe | nhowe@sccl.org
408-293-2326 ext. 3001
Deputy County Librarian, Community Libraries
Derek Wolfgram | dwolfgram@sccl.org
408-293-2326 ext. 3002
Deputy County Librarian, Information Technology and Collection Development
Carol Frost | cfrost@sccl.org
408-293-2326 ext. 3080
Financial and Administrative Services Manager
Chuck Griffen | cgriffen@sccl.org
408-293-2326 ext. 3003
Information Systems Manager
Sanjeev Singla | ssingla@sccl.org
408-293-2326 ext. 3051
Services Manager, Outreach and Public Awareness
Patricia Lorenzo | plorenzo@sccl.org
408-293-2326 ext. 3010
Services Manager, Collection Development and Reading Services
Gail Mason | gmason@sccl.org
408-293-2326 ext. 3020
Virtual Library Manager
Megan Wong | mwong@sccl.org
408-293-2326 ext. 3012
Circulation Systems Supervisor
Dawn Valentine | dvalentine@sccl.org
408-293-2326 ext. 3031
Administrative Services Officer, Vendor Accounts
Sharon Rodriguez | srodriguez@sccl.org
408-293-2326 ext. 3092
Procurement Manager
Christi Berger | cberger@sccl.org
408-293-2326 ext. 3067
Community Libraries
BOOKMOBILE | 408-293-2326 ext. 3060
Bookmobile Librarian: Karen Apland
Email: Bookmobile_Manager@sccl.org
CAMPBELL LIBRARY | 408-866-1991
Community Librarian: Cheryl Houts
Email: Campbell_Manager@sccl.org
CUPERTINO LIBRARY | 408-446-1677
Community Librarian: Mark Fink
Email: Cupertino_Manager@sccl.org
GILROY LIBRARY | 408-842-8207
Community Librarian: Lani D. Yoshimura
Email: Gilroy_Manager@sccl.org
LOS ALTOS LIBRARY | 650-948-7683
Community Librarian: Jane Cronkhite
Email: Los_Altos_Manager@sccl.org
MILPITAS LIBRARY | 408-262-1171
Community Librarian: Linda Arbaugh
Email: Milpitas_Manager@sccl.org
MORGAN HILL LIBRARY | 408-779-3196
Community Librarian: Peggy Tomasso
Email: Morgan_Hill_Manager@sccl.org
SARATOGA LIBRARY | 408-867-6126
Community Librarian: Gayathri Kanth
Email: Saratoga_Manager@sccl.org
WOODLAND BRANCH LIBRARY | 650-969-6030
Community Librarian: Jane Cronkhite
Email: Los_Altos_Manager@sccl.org
THE READING PROGRAM
Milpitas Library | 408-262-1349 or 408-262-1171 ext. 3653
Gilroy Library | 408-848-5366
Library Administration | 408-293-2326 ext. 3020
Manager of The Reading Program: Patricia Lorenzo
Email: plorenzo@sccl.org
PLANETREE HEALTH INFORMATION CENTER | (408) 446-1677 ext. 3350
(Located on the second floor of the Cupertino Library)
Email: reference@planetree-sccl.org
Reference Questions
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Type of Help |
How to get help |
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Drop by the information desk at your community library during open hours. |
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Speak to a reference professional at your community library during open hours. |
 By appointment |
Schedule an appointment to help you with your detailed question and to show you how to use the library's resources |
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Text message us at 66746 and start your question with the word, know. Learn more. |
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Use the online form to send your question. Our usual response time is less than 24 hours M-F, although some questions may take longer. |
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Receive immediate assistance from librarians around the country 24 hours a day, seven days a week, when we're unavailable. |
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