Contact Us

Account Questions

We will respond to your questions within 1-3 business days. If you have a question that requires immediate attention, please call your local Community Library.

Type of help

How to get help

In person icon

 In person

Drop by the checkout desk at your Community Library during open hours.

Phone icon Phone

Call Circulation Services at 1-800-286-1991, Monday-Friday 8:30AM - 5:00PM, excluding holidays.

Instant Message icon  Chat

Chat about your library account.

Text icon  Text Text message us at 66746 and start your question with the word, knowLearn more.
Email icon  Email Submit a question and a Circulation Service member will answer by email.

Telecirc iconTeleCirc

Check your account by phone: 1-800-471-0991. This automated phone service requires your 14-digit library card number and your PIN. Learn more.



Address: 1370 Dell Avenue, Campbell, CA 95008


Photo of Nancy HoweCounty Librarian
Nancy Howe  |
408-293-2326 ext. 3001





Photo of Derek WolfgramDeputy County Librarian, Community Libraries
Derek Wolfgram  | 
408-293-2326 ext. 3002







Photo of Carol FrostDeputy County Librarian, Information Technology and Collection Development
Carol Frost  |

408-293-2326 ext. 3080





Photo of Chuck Griffen Financial and Administrative Services Manager
Chuck Griffen 
408-293-2326 ext. 3003






Photo of Sanjeev SinglaInformation Systems Manager
Sanjeev Singla

408-293-2326 ext. 3051






Photo of Mark FinkServices Manager, Outreach and Public Awareness
Mark Fink  |

408-293-2326 ext. 3010






Photo of Gail MasonServices Manager, Collection Development and Reading Services
Gail Mason

408-293-2326 ext. 3020





Photo of Megan WongVirtual Library Manager
Megan Wong |
408-293-2326 ext. 3012







Photo of Dawn ValentineCirculation Systems Supervisor
Dawn Valentine

408-293-2326 ext. 3031







Photo of Sharon RodriguezAdministrative Services Officer, Vendor Accounts
Sharon Rodriguez |
408-293-2326 ext. 3092







Photo of Christi BergerProcurement Manager

Christi Berger |
408-293-2326 ext. 3067








Community Libraries

BOOKMOBILE | 408-293-2326 ext. 3060
Bookmobile Librarian: Karen Apland


CAMPBELL LIBRARY | 408-866-1991
Community Librarian: Jane Cronkhite


CUPERTINO LIBRARY | 408-446-1677
Community Librarian: Gayathri Kanth


GILROY LIBRARY | 408-842-8207
Community Librarian: Lani D. Yoshimura


LOS ALTOS LIBRARY | 650-948-7683
Acting Community Librarian: Judith Gregg


MILPITAS LIBRARY | 408-262-1171
Community Librarian: Linda Arbaugh


MORGAN HILL LIBRARY | 408-779-3196
Community Librarian: Peggy Tomasso


SARATOGA LIBRARY | 408-867-6126
Acting Community Librarian: Allison Parham


Acting Community Librarian: Judith Gregg



Milpitas Library | 408-262-1349 or 408-262-1171 ext. 3653

Gilroy Library | 408-848-5366

Library Administration | 408-293-2326 ext. 3010
Manager of The Reading Program: Mark Fink


(Located on the second floor of the Cupertino Library)

Reference Questions

Type of Help

How to get help

In person icon  In person

Drop by the information desk at your community library during open hours.

Phone Icon  Phone

Speak to a reference professional at your community library during open hours.

By appointment icon  By appointment
Schedule an appointment to help you with your detailed question and to show you how to use the library's resources

Chat icon Chat

Chat with a librarian online.

Text icon  Text

Text message us at 66746 and start your question with the word, know. Learn more.

Email icon  Email

Use the online form to send your question. Our usual response time is less than 24 hours M-F, although some questions may take longer.

Live Online Reference 24/7 icon  Live Online
 Reference 24/7

Receive immediate assistance from librarians around the country 24 hours a day, seven days a week, when we're unavailable.