Contact Us

Account Questions

We will respond to your questions within 1-3 business days. If you have a question that requires immediate attention, please call your local Community Library.

Type of help

How to get help

In person icon

 In person

Drop by the checkout desk at your Community Library during open hours.

Phone icon Phone

Call Circulation Services at 1-800-286-1991, Monday-Friday 8:30AM - 5:00PM, excluding holidays.

Instant Message icon  Chat

Chat about your library account.

Text icon  Text Text message us at 66746 and start your question with the word, knowLearn more.
Email icon  Email Submit a question and a Circulation Service member will answer by email.

Telecirc iconTeleCirc

Check your account by phone: 1-800-471-0991. This automated phone service requires your 14-digit library card number and your PIN. Learn more.

 

Administration

Address: 1370 Dell Avenue, Campbell, CA 95008

 

Photo of Nancy HoweCounty Librarian
Nancy Howe  |  nhowe@sccl.org
408-293-2326 ext. 3001

 

 

 

 

Photo of Derek WolfgramDeputy County Librarian, Community Libraries
Derek Wolfgram  |  dwolfgram@sccl.org 
408-293-2326 ext. 3002

 

 

 

 

 

 

Photo of Carol FrostDeputy County Librarian, Information Technology and Collection Development
Carol Frost  |  cfrost@sccl.org

408-293-2326 ext. 3080

 

 

 

 

Photo of Chuck Griffen Financial and Administrative Services Manager
Chuck Griffen 
|   cgriffen@sccl.org 
408-293-2326 ext. 3003

 

 

 

 

 

Photo of Sanjeev SinglaInformation Systems Manager
Sanjeev Singla
  |  ssingla@sccl.org

408-293-2326 ext. 3051

 

 

 

 

 

Photo of Mark FinkServices Manager, Outreach and Public Awareness
Mark Fink  |  mfink@sccl.org

408-293-2326 ext. 3010

 

 

 

 

 

Photo of Gail MasonServices Manager, Collection Development and Reading Services
Gail Mason gmason@sccl.org

408-293-2326 ext. 3020

 

 

 

 

Photo of Megan WongVirtual Library Manager
Megan Wong | mwong@sccl.org
408-293-2326 ext. 3012

 

 

 

 

 

 

Photo of Dawn ValentineCirculation Systems Supervisor
Dawn Valentine
| dvalentine@sccl.org

408-293-2326 ext. 3031

 

 

 

 

 

 

Photo of Sharon RodriguezAdministrative Services Officer, Vendor Accounts
Sharon Rodriguez | srodriguez@sccl.org
408-293-2326 ext. 3092

 

 

 

 

 

 

Photo of Christi BergerProcurement Manager

Christi Berger | cberger@sccl.org
408-293-2326 ext. 3067

 

 

 

 

 

 

 

Community Libraries

BOOKMOBILE | 408-293-2326 ext. 3060
Bookmobile Librarian: Karen Apland
Email: Bookmobile_Manager@sccl.org

 

CAMPBELL LIBRARY | 408-866-1991
Community Librarian: Jane Cronkhite
Email: Campbell_Manager@sccl.org

 

CUPERTINO LIBRARY | 408-446-1677
Community Librarian: Gayathri Kanth
Email: Cupertino_Manager@sccl.org

 

GILROY LIBRARY | 408-842-8207
Community Librarian: Lani D. Yoshimura
Email: Gilroy_Manager@sccl.org

 

LOS ALTOS LIBRARY | 650-948-7683
Acting Community Librarian: Judith Gregg
Email: Los_Altos_Manager@sccl.org

 

MILPITAS LIBRARY | 408-262-1171
Community Librarian: Linda Arbaugh
Email: Milpitas_Manager@sccl.org

 

MORGAN HILL LIBRARY | 408-779-3196
Community Librarian: Peggy Tomasso
Email: Morgan_Hill_Manager@sccl.org

 

SARATOGA LIBRARY | 408-867-6126
Acting Community Librarian: Allison Parham
Email: Saratoga_Manager@sccl.org

 

WOODLAND BRANCH LIBRARY | 650-969-6030
Acting Community Librarian: Judith Gregg
Email: Los_Altos_Manager@sccl.org

 

THE READING PROGRAM

Milpitas Library | 408-262-1349 or 408-262-1171 ext. 3653

Gilroy Library | 408-848-5366

Library Administration | 408-293-2326 ext. 3010
Manager of The Reading Program: Mark Fink
Email: mfink@sccl.org

 

PLANETREE HEALTH INFORMATION CENTER | (408) 446-1677 ext. 3350
(Located on the second floor of the Cupertino Library)
Email: reference@planetree-sccl.org

Reference Questions

Type of Help

How to get help

In person icon  In person

Drop by the information desk at your community library during open hours.

Phone Icon  Phone

Speak to a reference professional at your community library during open hours.


By appointment icon  By appointment
Schedule an appointment to help you with your detailed question and to show you how to use the library's resources

Chat icon Chat

Chat with a librarian online.

Text icon  Text

Text message us at 66746 and start your question with the word, know. Learn more.

Email icon  Email

Use the online form to send your question. Our usual response time is less than 24 hours M-F, although some questions may take longer.

Live Online Reference 24/7 icon  Live Online
 Reference 24/7

Receive immediate assistance from librarians around the country 24 hours a day, seven days a week, when we're unavailable.

 

Read!