Behavior Standards

For the safety of library patrons and staff and to create an environment conducive to the enjoyment of the library’s services, facilities, and collections by all visitors, the Santa Clara County Library District has established behavior standards.

 
For the safety and comfort of all: 
  • Please be courteous and respectful of your fellow patrons and library staff.
  • Eat or drink in designated areas only. Lidded beverage containers are permitted throughout the library. 
  • Follow instructions from library staff members, including instructions to leave the library
  • Wear shirts and shoes at all times.
  • Comply with the library’s Internet Policy.
  • The library welcomes service animals. All other animals must remain outside. 
  • Park cycles outside.
  • Library staff cannot act in place of parents or caregivers, although staff will enforce the Behavior Standards with patrons of all ages.
  • Use of study rooms, Children’s Room, and Teen area may be restricted by age to keep the library welcoming and comfortable for minors.
Prohibited activities include:
 
  • Any activity prohibited by federal, state, or local laws
  • Bathing, shaving, laundering, or other inappropriate uses of restrooms
  • Blocking entrances, aisles, stairs, doorways, or other traffic areas
  • Bullying, intimidation, or fighting
  • Defacing, damaging, or destroying library property, equipment,  materials, or facilities
  • Entering restricted areas without permission
  • Following, staring, stalking, or harassment of others
  • Hygiene conditions that create a public nuisance, including strong, pervasive odor that interferes with others’ use of the library
  • Intoxication
  • Loud, angry, disruptive, obscene, or abusive language, gestures or activities
  • Placing feet on furniture
  • Possession of dangerous weapons
  • Running or throwing objects
  • Selling or soliciting inside the library
  • Smoking, including electronic cigarettes
  • Using skateboards, skates, cycles, or scooters other than mobility scooters
Failure to abide by these behavior standards will result in the following actions.
 
  • Persons who are observed acting inappropriately will be told to stop. Usually one warning is given before an individual is asked to leave the library. Depending on the frequency and severity of violations, individuals may be suspended from using the library for time frames ranging from one day to one year. Severe violations may result in immediate suspension of library privileges for up to one year.
  • Any suspension from the Library will require a meeting with the Community Librarian or his or her designee and a commitment to adhere to these behavior guidelines before an individual’s library privileges are restored.
  • Patrons suspended from any Santa Clara County Library District library may not use any other Santa Clara County Library District libraries during their suspensions.
  • Parents or caregivers may be contacted if a minor’s library privileges are suspended. Severe behavior problems may result in a requirement that a minor be accompanied by an adult.
  • The librarian in charge may call local law enforcement to provide assistance in enforcing the behavior policy. Illegal activity in the library may result in arrest and/or prosecution in addition to suspension of library privileges. Patrons who return to the Library before a suspension has ended may be charged with trespassing.

Read!